Towing Service? A title you might have seen in the paper, or on billboards, or even heard about online. But what is it and why should you be worried about it? In fact, what is a Car Towing Service? A Car Towing Service can be defined as a person or company that has a fleet of vehicles available for hire that tow vehicles to your destination. For example your trip to the dentist could be made easy with the help of a truck.
Different companies may advertise their services by different means. Some use TV commercials, others might use billboards and some would use the Internet. You could even ask friends and family if they have used any such companies. However, most people would say: “I’ve never used one.” But why do so many people say this?
First of all, it’s important to understand the difference between a commercial and a personal Towing Service. Commercial Towing Service is just another word for private for-hire auto or car tow company. In some countries, a Commercial Vehicle Service also refers to an auto that has been leased out to a third party. Personal Towing Service is for those who have their own vehicle for personal use.
The problem is, there are so many different services available. Even though some might be better than others, you will want to be sure that you choose a reliable, trustworthy Car Towing Service. Here are some things that you should be looking for:
Make sure the company hires professional drivers. Don’t be fooled by cheap service. When looking for a Car Tow Truck, go with a company that has experienced and trained drivers, preferably with experience behind the wheel of a big rig. Look into their background information. Does the company have good or bad reviews from other customers? Are there drivers certified?
Do they tow the same vehicles? Is their service limited to cars only? If not, make sure that they will tow other types of vehicles, such as RVs, trailers, motorcycles, etc. – there are companies out there that tow all kinds of vehicles, but they won’t have the trucks and equipment necessary for them to properly transport the different types.
What type of customer support is provided? Look into their customer support and whether or not they have customer service representatives available at least two or three days per week. This will provide you with prompt, prompt, no hassle customer service.
Don’t trust an agency that doesn’t provide the paperwork you need to get your car back to you. When you are not at home to drive the car back, make sure that your paperwork is filled out when you take the car with them. It will help them find out how long your car is in need of an inspection, where it needs to be towed, what the problem is, etc. You don’t want to be stranded at a hotel with no car!
Can the towing service give you a price estimate before they arrive? It is very common for people to try to find out a price after they arrive. Unfortunately, most times they will charge much more than what the car is worth. If the company charges more than the car is worth, you don’t want to work with them.
Ask for the Vehicle Identification Number (VIN). This is a label on the engine of the car. If the car has any mechanical problems, this number will tell you what they are. It should also have the make and model of the car and the year. If the VIN is destroyed, you will have to order one from a dealership.
Make sure the company has insurance. Find out if the company has insurance for their vehicles. There are times when the car gets vandalized, so they might need to replace the parts yourself. If they do not have the insurance, then you will have to pay for the repairs on your own.
In conclusion, finding a great company is important. Just remember to be sure that you are getting a reputable company that will provide quality service.